Returns & Exchanges
We want you to be fully satisfied with your Lofi Girl Merch; if your order isn't perfect, you can return or exchange items within 30 days of delivery. All returned products must be in their original, unwashed condition with tags still attached to qualify for a refund.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Securely pack your items in their original packaging and include the printed return slip provided via email to ensure smooth processing.
Ship It Back
Affix the prepaid shipping label to your package and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our team inspects your return, we will issue a refund to your original payment method or ship out your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing